Market Center

Members Impacted by the BI-LO Store Closings

Market USA is not for profit, but for people. Since 1953 we've served you, our members, taking pride in providing the personal service you want and deserve, regardless of your circumstances. If you've been impacted by BI-LO store closings, we recognize you may have concerns. Know that we're here for you and want to help lessen the financial impact as best we can.

Once a Market USA member, always a member, even if you no longer work for BI-LO, or move out of the area. As long as you keep your account open, our full range of benefits are available to you. There's no need to close your account - we look forward to serving you now and into the future.

Help when you need it most. When life's circumstances make it difficult to make ends meet, we're here to help bring those ends back together. We invite you to take advantage of the following special benefits designed to assist BI-LO employees affected by store closings.

  • FlexPay1 - Lower your monthly auto or signature loan payments. Select the term and monthly payment that fits your needs. It's simple, convenient and the entire process can be completed securely online... plus there's no cost! Log into Online Banking to get started today.
  • Skip-a-Pay2 - Skip a payment on your auto or signature loan. Simply log into Online or Mobile Banking to process your request and free up cash for other uses. Fee will be waived upon verification by presenting your letter from BI-LO regarding closure.
  • Waived Early Withdrawal Penalties - Incur no fees for cashing out a Certificate before maturity. Present BI-LO's letter regarding closure for verification purposes and take the cash you need to get by.
  • CCCSMD - Call 800-642-2227 or visit to take advantage of consumer credit counseling services. Counselors are available to help individuals and families resolve financial problems through confidential budget counseling, debt management repayment programs and more.

Conveniently located; ready to help.

Mauldin Branch
201 BI-LO Blvd, Greenville, SC 29607
864-234-4660 or 800-914-4268 ·

1Certain restrictions apply. Ask for details. 2Interest will continue to accrue on unpaid loan balance. To qualify for extension, loan must be in good standing. Certain restrictions apply. Visit or call 864-234-4660 or 800-914-4268 for details. Once the skip a payment has been processed, the fee will be refunded to your savings or checking account.

Our Dollar Dog Kids Club Website Has a New Look!

Our Dollar Dog Kids Club, for youngsters up to 12 years old, teaches children the importance of saving money while having some fun, too. The Dollar Dog website has just been updated with a brand new look, and offers a more user friendly experience with coloring pages, activities, and new games! Dollar Dog Kids Club benefits include:

  • Official club membership card
  • Dividend-earning savings account
  • Doghouse Savings Bank that your child can customize and color
  • A special yearly birthday card from Dollar Dog with a $1 deposit
  • And more!

To open a Dollar Dog savings account for your child, fill out our online membership application, stop by a branch, or call a href="tel:8009144268">800-914-4268. Be sure to visit our Dollar Dog Kids Club page to check out our new and improved youth site!

Enter the Tweet for College Scholarship Contest!

Great news for our college-bound members! You have another opportunity to win money for college. Enter the Elements of Money's Tweet for College contest, featuring $2,000 in scholarships!

  • Entering is easy:
  • Join Twitter. You can also email your entry to
  • Tweet your answer to this question... You did WHAT to save money??? Tell us your wacky way to spend less.
  • Examples:
  • ★ Always keep your soda cups to get free refills
  • ★ Only use public WiFi, never pay for it
  • ★ Shave your head to save on cuts and hair products
  • Mention and follow @ElementsofMoney, & use #Tweet4College

The scholarship contest runs from January 16 - March 13, 2019. Elements will award one $250 scholarship every two weeks, and each winning tweet will be entered for the $1,000 scholarship! Visit Elements of Money for more details.


Have a Question? Send Us a Text!

Exciting news! You can now text Member Services at 301-586-3400 or Payment Solutions at 301-586-3401 for assistance. We will respond as soon as possible during normal business hours. For your security, do not send sensitive information through text, such as your account number or social security number. Instead you can use the Secure Message option in our new mobile app. Please note we will never ask for your account information through text. Message and data rates may apply.

Enter to Win a $1,000 Scholarship!

Are you headed off to college or trade school in 2019? The $12,000 Credit Union College Scholarship Program is underway now! College-bound members are eligible to apply for one of ten $1,000 essay-based scholarships, one $1,000 video-based scholarship and one $1,000 photo-based scholarship. And yes, you may apply in all three categories!

Deadline for applications is March 31, 2019. Scholarship winners will be announced in May 2019 on the Credit Union Foundation MD|DC's scholarship

This year's essay topic is "How can your credit union help you become financially independent?" This year's video topic is "Create a 60-second video showing how your credit union helps you achieve your financial goals." This year's photo theme is "Dream big."

Any member of Market USA who is entering their freshmen through senior year of college or trade school may apply. Applications are accepted online at Market USA, the Credit Union Foundation MD|DC, and its generous supporters partner to make this scholarship program possible.

New Online and Mobile Banking Now Available!

We're excited to announce that our new Online Banking service is here - and we've made the transition as seamless as possible. You can login using your existing User Id, security answers, and password.

  • Many of the great features within our existing Classic Internet Banking are available in our new site, including e-statements, mobile deposit, bill pay, and more. Plus, Online Banking now offers enhanced options including:
  • A better banking experience with a more user-friendly look and feel
  • The ability to see your accounts in one place, including joint accounts
  • Transfer funds to other Market USA members
  • Use the Mobile App's Quick Balance feature to view your balance without logging in.
  • Customization that allows you to hide, show, and sort accounts the way you want to
  • Dashboards on saving, spending and balances
  • Access to PayPal for transferring money (this will replace PopMoney)
  • And more!

In addition, biometric features are now available in our Mobile App, making it more convenient for you to sign in using your fingerprint.

Login to experience New Online Banking today!

Important Information About Mobile Check Deposit

Market USA's Mobile Check Deposit service offers a convenient, easy, and secure way for you to deposit checks, without ever stepping foot in a branch. For those of you already taking advantage of this great service, a change has been made to how a Mobile Check Deposit should be endorsed. To help ensure your e-deposit will be accepted, please include the check number in your endorsement. For example, if your check number is 6524, the endorsement should say "Check # 6524 for e-deposit only at Market USA."

If you are new to Mobile Check Deposit, here are instructions on how to use this service.

Lower Your Loan Payments with Our FlexPay Program

If you have a Market USA auto or personal loan, and are looking to save on your monthly expenses, you may be eligible to use our new FlexPay program! With a few easy clicks, you can extend the term and lower your monthly payments - the entire process is completed securely online. To get started, simply sign into Online Banking or Mobile Banking through our website (not the mobile app), and select FlexPay next to your loan. Your current loan information will already be pre-filled on the FlexPay screen. You can adjust the dial until you find the term and monthly payment that fits your needs. Once you select the Extend Term button, e-sign and submit your loan documents, and you're done! Visit our FAQs for more details.1

Switch and Save with our Visa Platinum Card

Don't spend your hard earned money on fees and higher interest rates. Our Visa Platinum cards offer NO balance transfer fees, NO cash advance fees and NO Annual Fees. Plus, we offer great low rates - that's the credit union difference!

  • Low 3.90% APR2 introductory rate for 6 months
  • Rates as low as 11.50% APR2 after six-month introductory period
  • Credit line up to $20,000
  • Save big by transferring higher-rate balances to your Market USA Visa
  • Choose between Visa Platinum and Visa Platinum with Rewards. Redeem your points for hotel stays, vacations, merchandise, air travel and more!

Apply online, call 1-800-914-4268 or stop by any branch. Don't forget to move higher-rate balances to your new Market USA Visa Platinum card!


  1. A minimal processing fee per loan will be charged to your saving or checking account based on your monthly payment. Excludes Mortgage, Home Equity and Credit Card balances. Interest will continue to accrue on unpaid loan balance. To qualify for extension, loan must be open for at least 90 days and in good standing.Certain restrictions apply. Call for details.
  2. Annual Percentage Rates (APRs) effective 1/1/19 and subject to change. 3.90% introductory APR is valid for 6 months from initial card issuance. Thereafter, the variable rate will be between 11.50% and 18.00%. The APR is calculated as Prime + a margin between 6.00% and 16.00%. Prime is currently 5.50%. Actual rate may vary and is based on an evaluation of applicant's credit and the type of card selected.